Last updated: 11/2025

LiteTravel is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

We may collect the following types of information:

• Personal information: name, email address, shipping address, phone number.
• Order information: purchased products, payment method (PayPal, credit card), transaction details.
• Technical data: IP address, browser type, device information, cookies.

We do not store full credit card information. Payments are securely processed through third-party gateways such as PayPal or Stripe.

We use collected information to:

• Process and fulfill your orders
• Provide customer support
• Improve our products and website
• Communicate about updates, promotions (only with consent)
• Prevent fraud and maintain account security

Cookies

We use cookies to enhance your browsing experience, improve analytics, and personalize recommendations. You may disable cookies through your browser settings.

Sharing Your Information

We may share information with:

• Logistics partners
• Payment processors (PayPal/Stripe)
• Analytics providers

We never sell your personal data.

Your Rights (EU, UK, Australia)

You have the right to:

• Access your personal information
• Request correction or deletion
• Request a copy of your data
• Withdraw consent for marketing

To make a request: support@litetravel.com

Data Security

We use industry-standard encryption and security protocols to protect your data.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page

Last updated: 11/2025

We want you to be happy with your purchase. If you are not satisfied, we are here to help.

30-Day Return Window

You may request a return within 30 days of receiving your order.

• Unused
• In original packaging
• In the same condition as received

For hygiene reasons, items such as sleep masks, travel pillows, and wearable accessories may only be returned if unopened.

• Used or damaged items
• Items without original packaging
• Clearance or final sale items

Once your return is received and inspected:

• Approved refunds will be issued to your original payment method
• Processing time: 3–5 business days after approval

Shipping fees are non-refundable.

Customers are responsible for return shipping costs unless:

• The item arrived damaged
• The wrong item was sent

Orders may be canceled within 12 hours of purchase if they have not yet been processed.

• Packaging photos (if applicable)
• Order number
• Photos of the issue

Last updated: 10/2025

Orders are processed within:

• 1–2 business days (Monday–Friday)

Shipping Regions

We currently ship to:

• United States & Canada
• United Kingdom & Europe
• Australia & New Zealand
• Selected international locations

Estimated Delivery Time

• US / UK / Europe: 7–12 business days
• Australia / New Zealand: 7–14 business days
• Rest of world: 10–20 business days

Delivery time may vary due to customs and local postal delays.

Tracking

A tracking number will be emailed to you once your order ships.

Shipping Delays

LiteTravel is not responsible for delays caused by:

• Holidays
• Customs inspections
• Incorrect shipping addresses

Incorrect Address

If an incorrect address was entered, contact us within 12 hours. After shipment, we cannot modify the address.

Last updated: 10/2025

Welcome to Litetravel. By accessing or using our weWelcome to LiteTravel. By accessing our website, you agree to comply with the following terms.

Use of the Website

You agree not to:

• Use the website for fraudulent activities
• Copy or misuse our content, designs, or trademarks
• Interfere with the website’s functionality

We reserve the right to:

• Modify prices without notice
• Update or discontinue products
• Limit order quantities

Accuracy of Information

We aim to provide accurate product information but do not guarantee that all descriptions or images are error-free.

Payment

We accept secure payments via:

• PayPal
• Credit and debit cards
• Other supported gateways

Limitation of Liability

LiteTravel is not liable for:

• Indirect or incidental damages
• Losses arising from misuse of the product
• Delays caused by third-party logistics providers

Governing Law

These Terms are governed by the applicable laws of the user’s jurisdiction.